![]() ![]() Inspect the top of the Base where the Globe usually rests.Turn off the unit and Unplug the power from the base.Let’s check your DFI Lenses for any obstructions: Video: How to Install a Waste Drawer Liner | Litter-Robot 3 - YouTube Note: If you are using a dark colored bag, always tuck it into the tabs. Let’s empty the drawer if it has waste and reinstall the bag before proceeding. If the light is still blinking, let’s proceed with troubleshooting. If the light is solid blue, the code has been successfully cleared. ![]() ![]() To troubleshoot the blue blinking, let’s start by power cycling your unit:ġ.) Leave your unit powered ON with the blue blinking light engaged & Unplug your power supply from the baseĢ.) Wait 10 seconds then plug the unit back inģ.) Allow the unit to complete a start‐up cycle. Once resolved, the unit should consistently recognize when your cat visits and cycle accordingly. The following troubleshooting should resolve the blue light blinking while the waste drawer is empty. Avoid resting on the unit when pressing the “reset” button. Do not allow the unit to have items rest on it or be pushed up against the wall. If your unit is on tile, we recommend that the back, center, of the unit is resting on the flat part of the tile and not on a grout line. Instead, try putting the unit on a surface that is flat, such as a board. If the unit is sitting steady on the ground, but has a dip in the middle, the sensor may require much more weight to trigger. The surface for your Litter-Robot should be hard to avoid the unit taking on extra absorption of weight. Notify us so we can make the necessary arrangements based on warranty. If your CATS does not engage, leave the unit off & unplugged.If the CATS does not engage, refer to step 5. If your unit switches to a red light after applying excessive pressure, consider the surface area that your unit is on (see below).Does CATS activate (red light indicator)? If you apply more pressure, how much does it take to activate? After the unit is on and in the home position, apply pressure to the unit.If it does, press “reset” to pause the cycle, then press “reset” again to return the unit to home position. During the start-up cycle, push on the unit to see if the CATS activates.Reset the CATS by turning the unit off then on using the power button.If the unit cycles properly, move to the next step. Attempt to manually cycle the unit by pressing the “cycle” button.This is based on your description of a solid blue light after the cat has left the unit. We need to troubleshoot your cat sensor system (CATS). Make sure you do not press on the Litter-Robot when you press the reset button. The unit should also be pulled away from a wall. The unit is pretty sensitive and can pick-up weight from hands, arms, or other objects resting on the unit when “reset” is pressed. ![]()
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